• Free delivery on all orders.
• Orders ship within 3–5 business days (Mon–Fri, excl. holidays)

Delivery Times

• UK: 4–7 business days after dispatch
• USA, CA, and AU: 5-9 business days after dispatch
• EU 6-15 business days after dispatch

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Have a question or comment? Reach out anytime via WhatsApp or email us at support@lunestre.com. Our team is always here to help!

Returns & Exchanges

Window: Request within 30 days of delivery

Condition: Unused, in original packaging with tags

Defects/Damage: Report within 14 days, keep packaging & send photos

How to Return

Email support@lunestre.com with your order number and reason

We’ll provide a UK return label or international instructions.

Refunds & Exchanges

Refunds: Issued to your payment method within 5–7 business days of receipt and inspection

Exchanges: Treated as a new order; any price difference will be invoiced

Learn more in our full FAQ

Have a question or comment? Reach out anytime via WhatsApp or email us at support@lunestre.com. Our team is always here to help!

Payments & Security

• Cards: Visa, MasterCard, AmEx, Discover
• Digital Wallets: PayPal, Apple Pay, Google Pay
• Protection: SSL encryption site-wide; PCI-compliant payment processing

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You’ll get an email with a tracking link once your order ships. Didn’t see it within 48 hrs? Check spam or email us at support@lunestre.com.