Terms of service
Effective Date: 05/12/2025
Business Name: Lunestre
Website: Lunestre.com
Welcome to Lunestre. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site or placing an order.
1. Use of the Website
By using this website, you confirm that you are at least 18 years of age or using the site with the permission of a parent or guardian. You agree not to use our site for any unlawful or unauthorized purposes.
2. Products and Orders
We make every effort to display product information, descriptions, and prices accurately. However, we do not guarantee that all information is error-free, complete, or current.
We reserve the right to:
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Refuse or cancel any order at our discretion
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Limit quantities purchased per person or per household
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Discontinue products at any time without notice
3. Pricing & Payment
All prices are listed in Pounds and Dollars and include applicable taxes unless stated otherwise. We accept secure payments through Mastercard, Maestro, Visa, American Express, etc. Orders will only be processed once payment is successfully completed.
4. Shipping
We aim to process and dispatch orders within 3–5 business days. Shipping times vary based on location and courier. Once your order has shipped, you will receive tracking information via email.
We are not responsible for delays caused by the shipping carrier or incorrect delivery information provided by the customer.
5. Returns & Refunds
We accept returns within 30 days of receipt, provided the item:
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It is unworn and unused
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Has all original tags attached
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Is returned in its original packaging
Customers are responsible for return shipping costs unless the item is defective or sent in error.
Important: For hygiene reasons, lingerie sets are non-returnable and non-refundable. Please review size and style carefully before purchasing.
6. Intellectual Property
All content on our website — including text, images, logos, and graphics — is the property of [Your Store Name] and protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
7. Privacy
Your use of our site is also governed by our Privacy Policy. We take your personal data seriously and are committed to protecting your information.
8. Limitation of Liability
To the fullest extent permitted by law, Lunestre shall not be liable for any damages arising from the use of, or inability to use, this website or any products purchased from us.
9. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website implies acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: support@lunestre.com
